How can we help you learn?
Start with the guidance below. If the problem continues, contact Soma directly on WhatsApp or by telephone.
Getting started
- Browse the course catalogue and open a course to review its curriculum.
- Create an account or sign in when you are ready to enrol and save progress.
- Use the course page to continue the next available lesson, week, or unit.
Course access or registration
If a course asks for registration or payment review, follow the instructions shown for that course. When contacting support, include the course name and the email used for your account.
Progress, tests, and certificates
Sign in with the same account and confirm that required course activities are complete. Certificate requirements can differ by course, so use the completion guidance shown on the course page.
Technical problems
- Refresh the page and check your internet connection.
- Try the latest version of a modern browser.
- Record the page, course, and action that caused the problem.
- Share screenshots only after hiding passwords and private payment information.